We are a family from Hamburg, Germany, and were not too sure of if we were going to find a good offer for winter sports, considering our languaje dificulties (we don´t speak any polish). We felt very lucky as we met Iga, from Tatra heroes! She truly was more than helpful, she solved everything with ease, excellence professionally and such sympathy, and went beyond any standard customer care for us. With Tatra we booked both private ski lessons in german for our 6 year old first time skier, which were truly excellent as all trainers were really good! and also she organized a cross country ski tour for me and my husband that was simply unforgettable! Iga is simply amazing and so is Tatra Heroes offer, so if you are going to Zakopane you should not miss booking your sport and leisure activities with Tatra Heroes.